FAQ

What are the delivery times for personalised custom portraits?

Custom prints will take between 2-3 weeks from order to delivery. Please look at the individual product listings for more information on how long specific commissions will take.

Can I return or exchange a print after payment?

Unfortunately we do not offer returns or exhanges, unless the received product is damaged in any way - in which case we will immediately send out another order free of charge.

If you have made an honest mistake after order, please email us at caitlin@studiomeeko.com and we will help you out.

Do you do international orders?

Yes, to the UK and New Zealand only currently.

My custom print is a commission for a friend's birthday. Can you ship to them directly with a custom message?

Of course. If a print is a present for any occasion, I can write a personalised note from you. Please email this request straight after ordering to caitlin@studiomeeko.com